FAQ

Bazania Skin is a premium skincare brand based in Kissimmee, FL, offering high-quality products designed for all skin types. Our mission is to help you achieve radiant, healthy skin through advanced formulations and proven ingredients.

Where are you located?

Our headquarters is located at 3200 Hillsdale Ln, Kissimmee, FL 34741.

Do you have a physical store?

Currently, we are an online-based store, and you can explore our full range of products at https://bazaniaskin.com.

Are your products suitable for all skin types?

Yes! Our products are designed to address a variety of skin concerns and are suitable for normal, oily, dry, combination, and sensitive skin types.

Are your products cruelty-free?

Absolutely. Bazania Skin is proud to be a cruelty-free brand. None of our products are tested on animals.

What ingredients do you use?

We use high-quality, dermatologist-recommended ingredients such as hyaluronic acid, salicylic acid, glycolic acid, niacinamide, and retinol. Each product is carefully formulated for optimal results.

Can I use your products if I have sensitive skin?

Yes! Many of our products, such as the Intensive Recovery Cream and Revitalizing Cleanser, are formulated with soothing ingredients like aloe vera and chamomile to ensure they’re gentle enough for sensitive skin.

How do I place an order?

Placing an order is easy! Simply browse our collection at https://bazaniaskin.com, add your desired items to the cart, and proceed to checkout.

What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment methods listed at checkout.

Do you offer international shipping?

Currently, we only ship within the United States. Stay tuned as we expand our services to more locations in the future!

How much does shipping cost?

We offer free standard shipping on all orders over $50. For orders under $50, a flat rate will apply, which is calculated at checkout.

How long does shipping take?

• Standard shipping: 3–5 business days.
• Expedited shipping: 1–2 business days.

You’ll receive a tracking number once your order has shipped.

What is your return policy?

We want you to love your Bazania Skin products! If you’re not satisfied, we accept returns within 30 days of purchase. The product must be unused and in its original packaging.

How do I initiate a return?

To start a return, email us at info@bazaniaskin.com with your order number and the reason for your return. Our team will guide you through the process.

When will I receive my refund?

Refunds are processed within 5–7 business days after we receive the returned item. The refund will be issued to your original payment method.

How should I incorporate Bazania Skin products into my routine?

We recommend starting with a simple routine: cleanse, treat, hydrate, and protect. For example:

1. Cleanser: Use the Revitalizing Cleanser to remove dirt and impurities.
2. Serum: Apply the HA Collagen Booster for hydration or the Advanced Ret5x + Bakuchiol Serum for anti-aging benefits.
3. Moisturizer: Finish with the HydraLite Moisturizer or Intensive Recovery Cream depending on your skin type.
4. Sunscreen: Always apply the Sheer Defense Tinted SPF 46 during the day.

How long does it take to see results?

Skincare results vary by individual, but many customers notice improvements within 2–4 weeks of consistent use.

Can I use multiple active ingredients in my routine?

Yes, but it’s important to introduce new actives slowly to avoid irritation. For example, alternate days when using exfoliating acids like salicylic acid and retinoids like the Advanced Ret5x + Bakuchiol Serum.

Still have questions? We’re here to help!

• Email: info@bazaniaskin.com
• Address: 3200 Hillsdale Ln, Kissimmee, FL 34741

Thank you for choosing Bazania Skin—we’re excited to be part of your skincare journey!

At Bazania Skin, we strive to make your shopping experience as seamless and secure as possible. We accept a variety of payment methods to suit your preferences:

Accepted Payment Methods

1. Credit and Debit Cards

   • Visa
   • MasterCard
   • American Express
   • Discover

2. PayPal

   • Use your PayPal account for a quick and secure checkout experience.

3. Digital Wallets

   • Apple Pay
   • Google Pay

4. Other Secure Payment Options

   • Additional secure payment methods may be available depending on your location and checkout preferences.

Is My Payment Information Secure?

Yes! We use industry-standard encryption to protect your payment information. Your details are processed securely, and we do not store sensitive payment data on our servers.

Can I Use Multiple Payment Methods?

At this time, we only accept one payment method per transaction.

Payment Issues?

If you experience any issues during checkout, please contact us at info@bazaniaskin.com. Our customer service team will assist you promptly.